Service & Quality

National Car Rental is a premium, internationally recognized brand servicing the daily rental needs of the frequent traveler and long term rental throughout Thailand.

When Renting at National Car Rental Thailand, you can expect:

  • The youngest fleet with an average age of less than 24 months.
  • One-way rental for customer wishing to rent car in one town and leave them in another.
  • First class insurance.
  • Replacement vehicle in the event of breakdown or accident.
  • National Car Rental- Thailand’s own vehicle maintenance facilities ensuring regular and strict adherence to manufacturers vehicle service requirements.
  • 24 hours emergency service.
  • Minimum waiting time.
  • Navigator system (GPS).
  • Child safety seat.

And above all, a commitment to personal service and attention to detail providing customers with a comprehensive, trouble-free, rent-a-car resource no matter what their requirements may be.

FAQ’s
Here you’ll find the most common questions we received from National Thailand renters. The answers may not apply in all circumstances, but they do give you a general heads up about how things work in Thailand.

The minimum age to rent vehicle is 21 years of age.

Credit Cards:

The credit card must be presented with available credit, in the renter’s name. The signature must match the name imprinted on the card.

Debit Cards:

We do not accept debit cards.

Cash:

Not all locations accept cash.

Credit/charge card and/or purchase order or pre-paid voucher. You’ll also need your driver’s licence and the drivers licences of anyone wishing to drive. If you drivers licence does not display a current home address, you will also need to supply identification that shows this, i.e. a utilities bill, etc. If you are an overseas drivers licence holder, have a read of our article that discusses the requirement with international licences.

Below are National’s driver’s license requirements:

  • In order to rent a National vehicle, a valid driver’s license from the customer’s country of residence is required and must be presented at time of rental.
  • The driver’s license must be valid for the entire rental period.
  • Expired Driver’s Licenses are not accepted.
  • The license must not have any alterations.
  • The physical description on the license must match the customer’s appearance. The counter agent will compare.
  • The signature on the driver’s license must match the signature on the rental document and on the credit identification used.

If the driver’s license is in a language other than English or Thai, an International Driver’s Permit is required.